Pepperfry recently introduced its innovative Furniture Exchange Program to streamline the process of upgrading old furniture. This customer-centric initiative aims to offer a hassle-free transition to stylish home decor, enhancing the overall shopping experience. Here is a detailed report on FURNITURE DESIGN AND TECHNOLOGY (FDT).
In today's fast-paced world, convenience is the key in home furnishing, and Pepperfry’s Furniture Exchange Program addresses this need effectively. Designed to foster customer loyalty, this program eliminates the challenges associated with storing or negotiating the sale of old furniture. Initially launched in Bengaluru, it is reportedly slated to expand to Delhi and Mumbai soon.
Tailored for seamless furniture shopping, this studio-exclusive service ensures a personalized exchange experience. Customers can enjoy a like-to-like exchange within the same furniture category, with the flexibility to scale their selections up or down. To sweeten the deal, Pepperfry will offer a 7 per cent extra discount on similar category products, along with free shipping, regardless of order value, simplifying the buying process and enhancing customer satisfaction.
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